You can create an account, and modify the information on your Joy Academy Shop account, by clicking on “Your account”. First time users will be guided through the simple step-by-step process to create an account. Returning customers will be promoted to enter your user ID and your password and, once you are logged in, click on “My profile” to change or delete information.
If you want to delete your account, please contact our Customer Service where a RelentJess Designs representative will assist you with the steps to follow.
Advantages of creating an account include making repeat purchases easier, making your checkout experience faster and more streamlined, your experience may be more interactive, it will be easier to track your order, and more!
Yes. You can make changes to your account at any time. Simply log in to your account using your user ID and password and make the changes needed.
If you wish to delete your account please contact us and a RelentJess Designs representative will assist you with your request.
RelentJess Designs is the company who helped us set up this awesome online store! They take care of product fulfillment as well as process orders, so don’t worry when you see their name pop up on receipts or shipping labels. They’re just helping us make this all possible.
Subscribing to an email newsletter couldn’t be easier. Simply click the enrollment box and fill out your information in the corresponding pop-up to subscribe. It’s as easy as that. Don’t worry about us spamming you either, we only send out announcements a few times in a year.
Unsubscribing is easy with one click. Look to the bottom of any email you have received from us and you will find an unsubscribe link. Click that link and confirm your selection. Easy right?
In the footer of this website you will find a “contact” option. Clicking this will open up a contact form. Fill out this form and one of our representatives will respond to assist as soon as possible.